Market Focus

Production Market

Our products are exported to more than 30 countries and regions, and have won the support and trust of more than 3,000 customers. Our main international sales markets are:

Our Service

Pre-sales service

Product consultation: We provide one-on-one product information consultation to help customers choose the most suitable electric pallet truck or other forklift stacker.

Customization service: According to customer requirements, we provide customization, OEM and ODM services, including the size, load-bearing capacity, battery type, etc. of the electric pallet truck.

Sample display: We can provide customers with product samples or remote video conference demonstrations to help customers understand the product or test basic functions.

Sales service

Order processing and tracking: After the order is confirmed, we provide comprehensive order management and progress tracking services, synchronize the progress of the goods throughout the process, and ensure timely delivery.

Technical support: During the customer's procurement process, provide technical guidance and problem solving to solve every customer's questions.

Quality inspection: We will conduct 3 strict quality inspections before the product leaves the factory to ensure that each product meets the factory quality requirements.

Logistics coordination: According to customer needs, we choose efficient and economical logistics services and provide transportation tracking information.

After-sales service

Remote video conferencing: For unexpected failures or customer needs, we provide remote video conferencing services to help customers solve problems quickly.

Warranty service: We provide one-year warranty for the main components of our products (three-month warranty for key switches, relays, and chargers)

Spare parts supply: We provide original accessories to ensure that customers' products can operate stably and for a long time.

Customer feedback and improvement: We communicate with customers regularly, collect usage feedback, and continuously optimize and improve products and services.